Help and Frequently Asked Questions
To search for a duty pharmacy:
- Use the search bar at the top of the homepage
- Type your city name or address
- Click "My position" to use your geolocation
- Adjust the search radius according to your needs (1-50 km)
Filters allow you to sort pharmacies:
- All: Shows all pharmacies
- On Duty Open: Pharmacies currently on duty and open
- On Duty Closed: Pharmacies on duty but temporarily closed
- Upcoming Duty: Pharmacies whose duty starts soon
- Past Duty: Pharmacies whose duty has ended
To use your current position:
- Click the "My position" button in the search bar
- Allow access to your geolocation in your browser
- Wait for your position to be detected
- The nearest pharmacies will appear automatically
Note: Make sure geolocation is enabled in your browser settings.
Pharmacy hours are displayed:
- In the pharmacy list (right column)
- By clicking on a map marker
- Duty hours are indicated separately from normal hours
- A colored badge indicates the current status (open/closed)
To contact a pharmacy:
- Click the phone icon in the pharmacy card
- On mobile, this will automatically launch the call
- The number is also displayed in the information
- You can also click on the map marker to see the info
To get directions to a pharmacy:
- Click the "Navigate" button in the pharmacy card
- This will open Google Maps with the route
- You can choose your mode of transport (car, public transport, walking)
- Your phone's Maps app will launch automatically
Need additional help?
If you can't find the answer to your question, don't hesitate to contact us.